Terms of service

Iovance Biotherapeutics

Terms of Service Agreement
Last Updated: September 2026
Storefront: 128ezi-ga.myshopify.com
Welcome to our online store. This website (128ezi-ga.myshopify.com) is operated by Iovance Biotherapeutics, Inc. Throughout the site, the terms "we", "us" and "our" refer to Iovance Biotherapeutics. By visiting our site or purchasing travel accessories—including luggage tags, passport covers, and luggage locks—you engage in our "Service" and agree to be bound by the following Terms of Service.

1. General Store Terms & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your jurisdiction and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and transport security laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Product Specifications & Usage Intent

We specialize in high-durability travel accessories engineered to enhance luggage identification, document organization, and baggage security during global travel.

Luggage Tags

Designed for exterior attachment to transit bags. Customer is responsible for ensuring contact details are accurately entered during custom engraving or paper insertion.

Passport Covers

Crafted to protect standard international travel credentials. Fits standard size passports. Customer must verify passport dimensions prior to purchase.

Luggage Locks

TSA-recognized combination padlocks and cable locks. Designed to assist security screeners. User is solely responsible for remembering custom set combinations.

3. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

4. Pricing & Modifications to Service

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

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5. Operational Scope & User Responsibilities

The following matrix summarizes key user responsibilities and policy constraints when interacting with our store and using our travel hardware:

Service Domain Customer Responsibility Store Guarantee / Rights
Custom Engraving Verify spelling, addresses, and phone numbers before submit. Replacement only in case of order mismatch.
Lock Operations Record and safeguard custom combination codes. Provide reset guides; cannot bypass locked codes.
Shipping Information Provide valid deliverable address and complete ZIP/Postal code. Dispatch to address supplied at checkout.
Product Intellectual Property Use designs for personal, non-commercial travel use only. All designs, images, and logos reserved.

6. Third-Party Tools & Links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and ”as available” without any warranties, representations, or conditions of any kind. Certain content, products, and services available via our Service may include materials from third parties, including Shopify payment gateways and logistics tracking extensions.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; or (e) to submit false or misleading information.

8. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

In no case shall Iovance Biotherapeutics, Inc., our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of any product (including luggage lock integrity or baggage loss during airline handling).

9. Governing Law & Contact Information

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Corporate Office

Iovance Biotherapeutics, Inc.

825 Industrial Road, 4th Floor

San Carlos, CA 94070, USA

Contact Channels

Email: [email protected]

Store URL: 128ezi-ga.myshopify.com

Support Hours: Mon - Fri, 9:00 AM - 5:00 PM PST